Pre-sales Engineer

  • Business Development
  • Antwerpen, Belgium

Pre-sales Engineer

Job description

Pre-Sales Engineer

Are you inspired to work with global customers across the insurance, banking and mobility industries? Do you want to make an impact with innovative AI solutions whilst making people’s lives safer, healthier and more convenient?

We are looking for a dynamic Pre-Sales Engineer, someone who is passionate about technology and loves to engage with future clients on how to solve some of the biggest problems. The role is responsible for supporting the sales team with technical assistance, pre-sales technical follow-up, technical platform demonstrations, coordinating technical deep dives with prospects, creating Statements of Work and other cool things.

A couple of words about us!

At Sentiance, we use data science and machine learning to turn smartphone sensor data into rich behavioural insights. These insights enable our clients across insurance, mobility, wellbeing and commerce industries to create innovative and personalized offerings that contribute to making the life of their users safer, healthier and ultimately more sustainable.

To achieve this it requires state of the art and innovative technologies. At Sentiance, our Engineers, and Scientists strive every day at generating the most valuable and precise users’ behavioural motion insights, predictions models and behaviour change models and features. Whether you’re looking to write mobile software code, secure the scalability and availability of machine learning pipelines, secure on time and qualitative customers project delivery or develop algorithms to help, what you do here will have a huge impact on our business—and the sustainability of our planet and its people.

Our Team counts 70 people across 20 nationalities from Sentiance offices in Antwerp, Vilnius, Toronto, London, Ohio, Singapore and Dubai. We share an amazing work culture that is based on our main values: curiosity, integrity, grit, openness, and weirdness!

What would be your key responsibilities?

As Pre-Sales engineer, you are responsible for supporting business development activities across the globe. Together with the sales team, you will engage with prospects to demonstrate our technology and identify the opportunities to solve their problems using Sentiance contextual insights and behaviour change platform. You will be based in our headquarters in Belgium and report to our CRO.

  • Prepare and give presentations / technical demonstrations of our products and services

  • Act as a trusted advisor and identify customer needs during client meetings

  • Technically support the sales team, including follow-up and reporting of test users from prospects

  • Actively participate in RFI/RFP processes, prepare project proposals and statements of work

  • Assist in presentations, demonstrations and support POCs to articulate use-cases and value to prospects.

  • Drive trial periods with prospects to ensure they are effectively learning and engaging with the platform.

  • Respond to technical and/or functionality questionnaires.

  • Participate in conferences for technical support and demonstrations

  • Facilitate technical training and technical demonstrations for partners

  • Liaise with Product and Engineering teams to provide feedback from prospects about product requirements

  • Keep abreast of market trends and product and competitor landscapes

What do we offer you?

  • The opportunity to develop skills you may never have thought you had in you

  • A unique opportunity to grow your creative and innovative mind

  • Opportunities for ownership and growth to leadership

  • An inspiring hybrid work environment

  • Great team, you will be surrounded by experienced and highly skilled people

  • You can expect an agile and flat structure, flexibility, and openness for the curious.

  • Access to top learning platforms

  • We teach how take opportunities and turn them into real-life solutions

  • Relocation and sponsorship is available for Belgium


What are the essential qualities to be successful in this role?

  • You are fluent in English, both written and spoken

  • You have a bachelor’s degree in engineering, computer science or business administration

  • You have experience in a client-facing role (e.g., sales engineering, professional services, sales)

  • You have experience selling or supporting complex cloud solutions

  • You have good technical knowledge of mobile platforms, web technologies and public cloud providers

  • You are an excellent communicator able to present well, both on video calls and in-person meetings

  • You are able to take complicated products and ideas and present them to a wide variety of audiences.

  • You are strong listener partnering with customers in order to fully understand the problem and make sure they adopt the best possible solution

  • You are well organised and demonstrate proactivity in following up on prospects

  • You are a fast learner and motivated to become a solution expert

  • You are a strong team player able to build close relationships throughout the various teams

  • You're able to build engaging relationships with clients and know how to influence their long-term strategic direction

Nice to have

  • Familiarity with CRM tools

  • Familiarity with BI Software